Employers are not allowed to process any personal data of any platform workers whereby such date is not intrinsically connected to and strictly necessary for the performance of their work. In particular, they shall not:
– process any personal data on the emotional or psychological state of the platform worker.
– process any personal data relating to the health of the platform worker, except in cases exceptional circumstances as stipulated by the General Data Protection Regulation.
– process any personal data in relation to private conversations, including exchanges with platform workers’ official representatives.
– collect any personal data while the platform worker is not offering or performing platform work

The platform workers have the right to obtain an explanation in plain language from the employer on all the automated decision-making systems that significantly impacts or effects the platform workers’ working conditions. Such information shall be provided by the employer in writing and the employer is obliged to provide any clarity on the facts which lead such decision.

In cases where the employee is not satisfied of the justifications provided the employer is required to review such decision and provide a reply to the worker in question by not later of one week from the request or two weeks from the request in case of an SME.

The work agencies have the right to have real time access to the data and information of the which includes the algorithmic management connected with the performance of the platform workers.

The Employer is responsible to regularly monitor and evaluate the impact of individual decisions taken or supported by automated monitoring and decision-making systems.

Furthermore, the employer shall ensure to perform the necessary evaluations of automated monitoring systems and decision-making systems for the safety and health of platform workers, in particular as regards possible risks of work-related accidents, psychosocial and ergonomic risks. As well as that such systems do not put undue pressure on the platform workers physical and mental health.

In this regards the employer must ensure that there are sufficient human resources monitoring and assessing the impact of individual decisions taken by such systems on their workers.

The employer is responsible in providing all the necessary equipment and vehicles to the platform workers which are necessary to perform their work. These also include any health and safety material, apparel or other equipment which is required for the worker to complete the assigned duties, such as helmets, uniform, mobile etc. However, regarding the latter, an arrangement on the provision of allowance can also be made with the employee.

With regard, to the provision of vehicles, employers are to make sure that the vehicle provided is up to standard. Additionally, the order also specifies that some vehicles are being specifically excludes both kick or electric scooter and thus, the order stipulates that such vehicles are prohibited due to health and safety reasons.

Employers are also responsible in keeping and maintaining the vehicle in a safe and workable conditions; thus, they are responsible to pay all costs associated with the use of the vehicles which includes costs of servicing, fuel, licence of the vehicle etc. The employer is also responsible for the safekeeping of the vehicles and equipment provided to their workers.

Employers may in no shape or form request the workers to pay any deposit such equipment.

Platform workers have the right and must be enabled the tools to communicate with each other and to liaise with their representatives.

In this regard the employers shall be responsible for the creation of the possibility for platform workers to contact and communicate with each other, and to be contacted by official representatives of platform workers, through the relevant digital infrastructure or similarly effective means, while complying with the obligations under the General Data Protection Regulation. Employers are prohibited from accessing or monitoring such contacts and communications.